@article{ref1,
title="Violence to Probation Staff: Patterns and Managerial Responses",
journal="Social Policy and Administration",
year="2003",
author="Denney, David and O'Beirne, Maria",
volume="37",
number="1",
pages="49-64",
abstract="This article examines the impact of violence perpetrated against probation officers. It presents empirical evidence based upon work carried out under the ESRC Violence Research Programme. It is argued that the managerial response to violence has been largely defensive and piecemeal. Professional responses to violence are context-bound, while risk assessment is largely confined to the potential harm to the general public posed by offenders. The article concludes by arguing that more attention needs to be given to the evaluation of management responses to violence including appropriate training, and the greater organizational support for safety at work.<p />",
language="",
issn="0144-5596",
doi="10.1111/1467-9515.00323",
url="http://dx.doi.org/10.1111/1467-9515.00323"
}