@article{ref1,
title="Colorado school massacre tested area hospitals' crisis communication plans",
journal="Profiles in healthcare marketing",
year="1999",
author="Lewicki, G.",
volume="15",
number="3",
pages="49-50",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="1040-7480",
doi="",
url="http://dx.doi.org/"
}