@article{ref1,
title="Nurses are not generally 'deliberately cruel'",
journal="Nursing New Zealand (1995)",
year="2000",
author="Rudolph, I. and McGlinchey, G.",
volume="6",
number="9",
pages="5-5",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="1173-2032",
doi="",
url="http://dx.doi.org/"
}