@article{ref1,
title="Inside the mind of today's consumer",
journal="Marketing health services",
year="2002",
author="Endresen, Karen W. and Wintz, Jeanne C.",
volume="22",
number="4",
pages="19-24",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="1094-1304",
doi="",
url="http://dx.doi.org/"
}