@article{ref1,
title="Abusive behavior in the healthcare workplace",
journal="Creative nursing",
year="2002",
author="Cassirer, Christopher and Anderson, Deborah and Hanson, Stuart",
volume="8",
number="2",
pages="8-9",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="1078-4535",
doi="",
url="http://dx.doi.org/"
}