@article{ref1,
title="Appropriate behavior in crisis situations. Violence--what to do?",
journal="Pflege Zeitschrift",
year="1995",
author="Grosskopf, V.",
volume="48",
number="6",
pages="350-353",
abstract="<p>[Abstract unavailable]</p><p>Language: de</p>",
language="de",
issn="0945-1129",
doi="",
url="http://dx.doi.org/"
}