@article{ref1,
title="Complexity, bullying, and stress: analyzing and mitigating a challenging work environment for nurses",
journal="Journal of nursing care quality",
year="2009",
author="Hughes, Ronda G. and Clancy, Carolyn M.",
volume="24",
number="3",
pages="180-183",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="1057-3631",
doi="10.1097/NCQ.0b013e3181a6350a",
url="http://dx.doi.org/10.1097/NCQ.0b013e3181a6350a"
}