@article{ref1,
title="The NC Amtrak disaster: dealing with the media swarm",
journal="Hospital security and safety management",
year="1994",
author="",
volume="15",
number="5",
pages="10-11",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0745-1148",
doi="",
url="http://dx.doi.org/"
}