@article{ref1,
title="The violent interlocutor and the professional",
journal="Soins: la Revue de Reference Infirmiere",
year="1998",
author="de La Haye, J. L.",
volume="",
number="624",
pages="10-12",
abstract="<p>[Abstract unavailable]</p><p>Language: fr</p>",
language="fr",
issn="0038-0814",
doi="",
url="http://dx.doi.org/"
}