@article{ref1,
title="When the work place is hell: conflict is a problem for supervisors",
journal="Pflege Zeitschrift",
year="1998",
author="Kirchner, H.",
volume="51",
number="10",
pages="763-768",
abstract="<p>[Abstract unavailable]</p><p>Language: de</p>",
language="de",
issn="0945-1129",
doi="",
url="http://dx.doi.org/"
}