@article{ref1,
title="Aggression and force in routine psychiatric care: prevention begins with listening",
journal="Pflege Zeitschrift",
year="2001",
author="Alker, M. and Niermann, H.",
volume="54",
number="5",
pages="331-334",
abstract="<p>[Abstract unavailable]</p><p>Language: de</p>",
language="de",
issn="0945-1129",
doi="",
url="http://dx.doi.org/"
}