@article{ref1,
title="Aggressive behavior in routine nursing care: competent confrontation of violence",
journal="Pflege Zeitschrift",
year="2003",
author="Maubach, Britta and Pätzold, Norbert",
volume="56",
number="4",
pages="258-259",
abstract="<p>[Abstract unavailable]</p><p>Language: de</p>",
language="de",
issn="0945-1129",
doi="",
url="http://dx.doi.org/"
}