@article{ref1,
title="Continuous quality improvement to manage emergency department violence and security-related incidents",
journal="Journal of healthcare protection management",
year="1996",
author="Sarnese, P. M.",
volume="12",
number="1",
pages="54-60",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0891-7930",
doi="",
url="http://dx.doi.org/"
}