@article{ref1,
title="Managing violence in the ED crucial to providing top-notch patient care",
journal="ED management : the monthly update on emergency department management",
year="1996",
author="",
volume="8",
number="2",
pages="13-18",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="1044-9167",
doi="",
url="http://dx.doi.org/"
}