@article{ref1,
title="Hotlines--a case study",
journal="Crisis",
year="1993",
author="Seeley, M. F.",
volume="14",
number="2",
pages="59-60",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="0227-5910",
doi="",
url="http://dx.doi.org/"
}